Refund Policy
Last updated: 13 October 2026
This policy covers everything you can buy for Corlyn: the monthly plans (Alex Pro, Alex Pro+, Maya Pro, Maya Pro+, Jason Pro, Jason Pro+ and Sam Pro) and the one-time packs (Alex's credit pack, Maya's image pack and Jason's credit pack). Corlyn is operated by Santu Deola, Nepal. Payments are processed by our reseller and Merchant of Record, Paddle.com.
1. All sales are final
All purchases are final. Payments are non-refundable and non-exchangeable, unless the law says otherwise. This includes first payments and monthly renewals, packs, unused time, unused credits, images or questions, and plans you've stopped using. The AI work is delivered as soon as you use your credits, so used credits can't be returned. We don't give refunds or credits for partial months.
Before you buy, you can try everything for free: every account gets 5 of Alex's credits, 3 of Maya's images and 8 questions to Sam each month (Jason works on paid plans only, so read what he does on the Hire page and in Help before buying), and Try with sample data shows what Sam does before you connect anything. Please make sure a plan is right for you before purchasing.
If an image or answer can't be made because of a problem on our side, the credit for it is given back automatically (see our Terms). That's a credit back, not a payment refund.
2. Cancelling
You can cancel any plan any time from the link in your Paddle receipt email or by emailing us. Cancelling stops all future charges. Your plan stays active until the end of the billing period you've already paid for, and pack credits you've bought stay in your account. Cancelling doesn't refund payments already made.
3. Billing mistakes
If you were charged by mistake, for example charged twice for the same period or charged after you cancelled, contact us and we'll have Paddle correct it.
4. Your legal rights
Where the law where you live gives you a right to a refund or to cancel a purchase, and that right can't be excluded, we'll honour it. Nothing in this policy limits those rights.
5. Chargebacks
Please contact us before disputing a charge with your bank, so we can sort out any problem first.
6. Contact
Questions about payments: corlynapp@gmail.com. You can also contact Paddle through paddle.net. See also our Terms and Conditions.